Jaycob Chambers
Las Vegas,NV
Summary
Dynamic and adaptable professional with a proven track record at Nacho Daddy, excelling in high-volume dining environments. Skilled in POS operations and exceptional customer service, I foster memorable guest experiences and enhance team productivity. My expertise in sales techniques and problem-solving abilities contributes to continuous improvement and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Nacho Daddy
06.2019 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Barista
Starbucks
11.2017 - 08.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Business
Busniess
Advanced Honors Diploma -
06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Order Accuracy
- Sales Techniques
- Quality Control
- Supply Restocking
- Table Bussing
- Suggestive Selling
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Table setting knowledge
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- High Energy and Stamina
- Team Leadership
- Cool Under Pressure
- Problem-Solving
- Excellent Communication
- Continuous Improvement
- Time Management
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Active Listening
- Organizational Skills
- Problem-solving abilities
- Team Collaboration
Accomplishments
I Assisted Nacho Daddy in 2 brand new store openings, so I was able to learn what it takes to operate a restaurant with the most intricate detail.
Timeline
Server - Nacho Daddy
06.2019 - 03.2024
Barista - Starbucks
11.2017 - 08.2018
University of Nevada - Reno - , Business
University of Nevada - Las Vegas - , Busniess
Legacy High School - Advanced Honors Diploma,