Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaycob Stone

Mansfield,OH

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at FedEx:Ground through efficient route planning and effective issue resolution. Skilled in time management and teamwork, consistently volunteering for extra shifts to support business needs. Achieved significant improvements in delivery accuracy and customer service.

Overview

6
6
years of professional experience

Work History

Sales Account Executive

Yelp
Mansfield, Ohio
03.2025 - Current
  • Monitored industry trends and competitive landscape to ensure best practices were being utilized.
  • Maintained accurate records of all sales activities in CRM system.
  • Conducted sales calls to introduce products and services to potential customers.

Delivery Driver

FedEx:Ground
04.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Managed customer inquiries and complaints in polite and professional manner.

Golf Course Attendant

Forest Hills Golf Club
04.2024 - 06.2025
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
  • Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
  • Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
  • Handled clerical and cashier work inside clubhouse to assist players.

Fabrication Associate

Blevins Fabrication
01.2019 - 05.2020
  • Worked varied hours to meet seasonal and business needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Bachelor of Arts - Business Administration

Ohio State University
Columbus, OH
05.2024

Skills

,,,,,

Policy compliance

Issue Resolution

Teamwork and Collaboration

Customer Assistance

Time Management

Decision-Making

Timeline

Sales Account Executive

Yelp
03.2025 - Current

Golf Course Attendant

Forest Hills Golf Club
04.2024 - 06.2025

Delivery Driver

FedEx:Ground
04.2021 - Current

Fabrication Associate

Blevins Fabrication
01.2019 - 05.2020

Bachelor of Arts - Business Administration

Ohio State University

Similar Profiles

CREATE PROFILE