Jayda Garcia
Santa Clarita,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Handels Ice Cream
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier/Manager
Presto Pasta
11.2021 - 03.2023
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Associate of Science - Nursing
Los Angeles Pierce College
Woodland Hills, CA12-2026
Associate of Arts - Nursing
College of The Canyons
Valencia, CA05-2024
Skills
- Time management
- Team collaboration
- Patient care
- Decision-making
- Customer service
- Staff management
- Goal setting
- Documentation and reporting
- Strategic planning
- Shift scheduling
- Workforce management
- Policy implementation
Timeline
Manager
Handels Ice Cream
01.2024 - Current
Cashier/Manager
Presto Pasta
11.2021 - 03.2023
Associate of Science - Nursing
Los Angeles Pierce College
Associate of Arts - Nursing
College of The Canyons
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