Dedicated and adaptable professional with a proactive attitude and quick learning ability. Strong work ethic and effective communication skills. Seeking to contribute to a dynamic team, challenge myself, and build impactful relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Oshkosh, WI
05.2022 - Current
Addressed customer complaints and resolved issues by providing effective solutions to ensure high level of customer satisfaction.
Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep the store operating smoothly and set a positive example for the shift team.
Supervised employees and oversaw quality compliance with company standards for food and services.
Managed all supply chain by placing store inventory orders and carefully tracking sales metrics by product.
Provided on-the-job training to new staff members.
Employee Experience Intern
Menasha Packaging Company, LLC
Neenah, WI
01.2024 - 06.2024
Successfully carried out in-depth research to support the execution of startup company initiatives.
Led comprehensive new employee orientation sessions, managing all aspects from initial training to procedural development.
Completely redeveloped the onboarding process from start to finish.
Conducted pre-interview phone screenings with potential job applicants.
Assisted with event planning, support and execution of virtual and in-person engagements.
Education
Bachelor of Arts - Business Administration- Human Resource Emphasis
Arizona State University
Phoenix, AZ
04-2025
Skills
Inventory Management
Cash handling ability
Strategic Planning
Continuous Improvement
Strong interpersonal skills
Strong leadership skills
Certification
Minor in Organizational Leadership
Coast Guard Certificated Captain
Timeline
Employee Experience Intern
Menasha Packaging Company, LLC
01.2024 - 06.2024
Shift Supervisor
Starbucks
05.2022 - Current
Bachelor of Arts - Business Administration- Human Resource Emphasis