Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayda Mills

Zion,IL

Summary

Dynamic Pharmacy Technician with proven expertise at Walgreens in optimizing workflow and enhancing productivity. Skilled in pharmaceutical calculations and insurance billing, I excel in problem-solving and maintaining patient confidentiality. Recognized for improving accuracy in medication dispensing and training new team members to uphold service quality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
07.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Pharmacy Technician Internship

Ultimate Medical Academy Online/walgreens
05.2022 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Package Handler

FedEx
06.2021 - 08.2021

Package Handler

Fed Ex Ground
04.2020 - 06.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

Associate Of Science - Health Sciences

Ultimate Medical Academy
Clearwater, FL
06.2022

High School Diploma -

Zion Benton Township
Zion, IL
05.2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Answering customer questions
  • HIPAA
  • Pharmacy and customer records management
  • Labeling accuracy
  • Pharmaceutical calculations
  • Stocking shelves
  • Interpreting and processing medication orders

Certification

Ptcb certified

CPR certified

Immunization certified

Timeline

Pharmacy Technician

Walgreens
07.2022 - Current

Pharmacy Technician Internship

Ultimate Medical Academy Online/walgreens
05.2022 - 07.2023

Package Handler

FedEx
06.2021 - 08.2021

Package Handler

Fed Ex Ground
04.2020 - 06.2020

Associate Of Science - Health Sciences

Ultimate Medical Academy

High School Diploma -

Zion Benton Township
Jayda Mills