Jayda Patton
San Antonio,TX
Summary
Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal, and data entry skills.
Overview
5
5
years of professional experience
Work History
Veterinary Receptionist
Landmark Animal Clinic
12.2023 - 07.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
To-Go Specialist
Texas Roadhouse
06.2023 - 12.2023
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Operated cash register to accept cash, debit and credit card payments from customers.
Pastry Chef
H.O.W II
08.2022 - 05.2023
- Developed special menu items to improve business offerings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Baker/Togo Specialist
Texas Roadhouse
11.2020 - 07.2022
- Organized baked goods in display cases and maintained clean and tidy appearance.
- Promoted freshness and reduced waste by monitoring supply closet and rotating ingredient stock.
- Met daily demand by baking fresh bread.
- Utilized approved recipes and established methods to bake goods to bakery specifications.
Crew Member
Burger King
08.2019 - 11.2020
- Kept order wait times low with fast order taking and payment processing.
- Delivered great service to every guest.
- Addressed customers with friendly greetings and conversations.
- Took orders and processed payments by operating touch screen terminals.
Education
Associate of Arts - Culinary Arts
Lenoir Community College
Kinston, North Carolina06.2024
Skills
- Time management
- Communication
- Fast learning
- Reliable and trustworthy
- Multi-Line Telephone Skills
- Attention to Detail
- Customer Complaint Resolution
- Customer Service
Timeline
Veterinary Receptionist
Landmark Animal Clinic
12.2023 - 07.2024
To-Go Specialist
Texas Roadhouse
06.2023 - 12.2023
Pastry Chef
H.O.W II
08.2022 - 05.2023
Baker/Togo Specialist
Texas Roadhouse
11.2020 - 07.2022
Crew Member
Burger King
08.2019 - 11.2020
Associate of Arts - Culinary Arts
Lenoir Community College
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