Jayda Whitsett
Fort Wayne,IN
Summary
Offering strong foundation in clinical procedures and patient care, eager to learn and develop in healthcare environment. Brings understanding of medical terminology and patient record management. Ready to use and develop clinical and administrative skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Lutheran Health Physicians
Fort Wayne, Indiana
04.2024 - Current
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at clinic.
- Educated patients about medications, procedures and physician’s instructions to enhance understanding and compliance.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Performed patient intake, including taking vital signs and medical histories.
- Efficiently scheduled patient appointments to optimize clinic workflow and minimize wait times.
- Handled billing information, completed insurance forms, and responded to third-party inquiries.
- Managed Electronic Health Records (EHR/EMR), updating patient charts and documenting information.
Education
Associate of Science - Health Care Administration
Ivy Tech Community College of Indiana
Fort Wayne, INHigh School Diploma - undefined
Snider High School
Fort Wayne, IN06.2023
Skills
- Conflict resolution
- Detail orientation
- Team collaboration
- Friendly, positive attitude
- EMR / EHR
- Reliable team player
- Customer service
Certification
NHA
Timeline
Certified Clinical Medical Assistant
Lutheran Health Physicians
04.2024 - Current
High School Diploma - undefined
Snider High School
Associate of Science - Health Care Administration
Ivy Tech Community College of Indiana