Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaydan Schmitz

Fond Du Lac

Summary

Experienced retail professional, excelling in inventory handling and customer service. Track record of improving store organization and delivering personal customer connections. Skilled in problem-solving and active listening. Constantly achieving sales targets while maintaining a welcoming shopping environment.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

Kohls Department Store
04.2024 - Current

Sales Lead

Kohls Department Store
11.2022 - 04.2024

Sales Associate

Kohls Department Store
09.2021 - 11.2022

• Worked with associates to keep the store, clean and organized.

• Answered customer questions regarding store, merchandise department, information, and pricing.

• Trained new associates on how to follow protocol and work together as a team.

• Developed strong relationships with customers creating loyalty through personalized service.

• Used POS systems to process sales returns online orders, and gift cards.

• Used problem-solving to meet customers needs.

• Maintain a calm demeanor and professionally managed issues in busy high stress situations.

• Provided a welcoming environment to create a positive customer experience.

Education

Fond Du Lac High School
Fond Du Lac, WI
06.2022

Skills

    Retail Experience

    Organization

    Hospitality

    Accommodate Customers

    Problem Solving

    Customer Service

Timeline

Merchandise Associate

Kohls Department Store
04.2024 - Current

Sales Lead

Kohls Department Store
11.2022 - 04.2024

Sales Associate

Kohls Department Store
09.2021 - 11.2022

Fond Du Lac High School
Jaydan Schmitz