Experienced retail professional, excelling in inventory handling and customer service. Track record of improving store organization and delivering personal customer connections. Skilled in problem-solving and active listening. Constantly achieving sales targets while maintaining a welcoming shopping environment.
• Worked with associates to keep the store, clean and organized.
• Answered customer questions regarding store, merchandise department, information, and pricing.
• Trained new associates on how to follow protocol and work together as a team.
• Developed strong relationships with customers creating loyalty through personalized service.
• Used POS systems to process sales returns online orders, and gift cards.
• Used problem-solving to meet customers needs.
• Maintain a calm demeanor and professionally managed issues in busy high stress situations.
• Provided a welcoming environment to create a positive customer experience.
Retail Experience
Organization
Hospitality
Accommodate Customers
Problem Solving
Customer Service