Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jay’De Dorsey

Houston,TX

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

5
5
years of professional experience
2019
2019
years of post-secondary education

Work History

Server

Ocean’s Treasure
Monroeville, PA
03.2022 - 07.2025
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Server

Texas Roadhouse
Monroeville, Pennsylvania
09.2021 - 04.2022
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Upsold menu items to enhance customer dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Applebee's Neighborhood Grill & Bar
Pittsburgh, Pennsylvania
05.2020 - 11.2021
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new servers on menu knowledge and service standards.

Education

Licensed Practical Nurse - Nursing

Pittsburgh Technical Institute
PA
04.2021 - 09.2023

Carrick High School
Pittsburgh, PA

Skills

  • Food safety
  • Order processing
  • Customer engagement
  • Upselling techniques
  • Effective communication
  • Training new staff
  • Attention to detail
  • Problem solving
  • Cash handling
  • Menu knowledge
  • Dining area organization
  • Safe food handling
  • Calm demeanor
  • Liquor, wine, and food service
  • Task prioritization
  • Effective customer upselling

Timeline

Server

Ocean’s Treasure
03.2022 - 07.2025

Server

Texas Roadhouse
09.2021 - 04.2022

Licensed Practical Nurse - Nursing

Pittsburgh Technical Institute
04.2021 - 09.2023

Server

Applebee's Neighborhood Grill & Bar
05.2020 - 11.2021

Carrick High School
Jay’De Dorsey