Proficient professional with a track record of enhancing service delivery in the restaurant industry. Known for strong communication and initiative-taking, ready to leverage expertise to streamline operations and support team success.
Overview
1
1
Certification
2
2
years of professional experience
Work History
To-Go Specialist
Metro Diner LLC
Altamonte Springs, FL
06.2025 - Current
Processed to-go orders efficiently, ensuring accuracy and adherence to customer specifications.
Coordinated with kitchen staff to optimize order preparation and minimize wait times.
Assisted in training new team members on best practices for order handling and customer service.
Maintained cleanliness and organization of the to-go area, enhancing operational efficiency.
Expeditor
Metro Diner LLC
Altamonte Springs, FL
05.2025 - Current
Streamlined communication between servers and kitchen teams to enhance order accuracy.
Implemented process improvements that reduced wait times for deliveries and increased efficiency.
Resolved discrepancies in orders swiftly, ensuring minimal disruption to operations and customer service quality.
Maintained up-to-date knowledge of menu changes to effectively communicate with suppliers and staff.
Host
Metro Diner LLC
Altamonte Springs, FL
04.2025 - Current
Managed host operations, ensuring optimal guest experiences during peak hours.
Trained and mentored new hosts on service standards and customer engagement techniques.
Coordinated seating arrangements to maximize table turnover and minimize wait times.
Handled high-pressure situations calmly and professionally while maintaining composure under stress.
Restaurant Busser
Metro Diner LLC
Altamonte Springs, FL
10.2024 - 04.2025
Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for guests.
Assisted servers by promptly clearing tables and resetting them for incoming customers.
Collaborated with kitchen staff to facilitate timely service and efficient workflow during peak hours.
Supported management in inventory management by restocking supplies as needed throughout shifts.
Education
M.D. - Biology
University of Central Florida
Orlando, FL
05.2030
Skills
Strong multitasking
Phone etiquette
Quick learner
Initiative-taking
Works well with others & alone
bilingual
Very responsible & reliable
Certification
Certified in Ducks Unlimited Ecology Conservation & Management