Results-driven professional with extensive experience in restaurant management and leasing. Skilled in complaint resolution and organization, consistently optimizing operational systems to enhance customer satisfaction and drive business growth.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Laynes Chicken Fingers
College Station, TX
02.2025 - Current
Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
Developed staff training programs to enhance service quality and operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed customer feedback to improve menu offerings and enhance overall dining experience.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Apartment Leasing Agent
The Landing
College Station, TX
08.2024 - 06.2025
Guided prospective tenants through property tours, highlighting amenities and community features.
Managed leasing agreements and ensured compliance with company policies and local regulations.
Utilized customer relationship management software to track inquiries and follow up with leads effectively.
Developed marketing materials to promote available units and enhance online visibility of properties.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assistant Sales and Marketing Manager
The Windmill Guy INC.
Rosenberg, TX
04.2021 - 08.2024
Developed and implemented targeted marketing campaigns to increase brand awareness and customer engagement.
Analyzed market and competitor strategies to inform sales tactics and promotional activities.
Worked to enhance product based on customer feedback and market research.
Developed strong relationships with clients for long-term business growth and customer satisfaction.
Maintained sales tracking systems, ensuring accurate reporting of performance metrics for strategic decision-making.