Jayden Campodonico
Collierville,TN
Summary
Proven to enhance guest experiences at Red Robin through exceptional communication and effective multitasking, adeptly managing up to $250+ transactions. Specializes in customer service expertise and server support, significantly reducing wait times by coordinating team efforts. Cultivates lasting customer relationships with a warm presence and keen attention to detail.
Overview
4
4
years of professional experience
Work History
Hostess / Server
Red Robin
Collierville, TN
12.2022 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Restaurant Hostess
Perkins Restaurant & Bakery
Collierville, TN
08.2020 - 12.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed cash drawers and customer transactions of up to $250+ with no issues
Education
Cosmetology - Cosmetology
Paul Mitchell The School
Memphis, TNSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Customer service expertise
- Exceptional communication
- Guest Engagement
- Cleanliness Maintenance
- Special requests handling
- Upselling
- Server Support
- Menu Memorization
Timeline
Hostess / Server
Red Robin
12.2022 - 08.2024
Restaurant Hostess
Perkins Restaurant & Bakery
08.2020 - 12.2022
Cosmetology - Cosmetology
Paul Mitchell The School