Jayden Jones
Morrison,CO
Summary
Customer-focused professional with experience in high-responsibility healthcare environments where safety, communication, and calm problem-solving are essential. Skilled at assisting diverse individuals, managing stressful situations, and maintaining strict safety protocols. Known for providing compassionate service, clear communication, and teamwork in fast-paced environments. Seeking to bring strong safety awareness, professionalism, and exceptional customer service to a Flight Attendant role.
Overview
4
4
years of professional experience
Work History
Patient Access Specialist
UCHealth University of Colorado Hospital
Aurora, CO
06.2024 - Current
- Managed high-volume patient registration while maintaining professionalism and empathy.
- Verified insurance and financial information while clearly communicating details to patients.
- Assisted individuals experiencing stress, illness, or emergency situations with calm and reassurance.
- Coordinated scheduling and service navigation in a fast-paced hospital environment.
- Maintained strict confidentiality and compliance with healthcare regulations.
Patient Watch Officer
HSS Security
Aurora, CO
01.2024 - 06.2024
- Monitored hospital safety systems to ensure patients remained secure and protected.
- Responded quickly to panic alarms and emergency alerts throughout the facility.
- Collaborated with medical staff to maintain a safe environment for patients and visitors.
- Observed and reported safety concerns while supporting emergency department operations.
Caregiver
The Gardens at Columbine
Littleton, CO
04.2023 - 11.2023
- Assisted residents with daily activities including mobility, hygiene, and personal care.
- Provided emotional support and reassurance to individuals with varying needs.
- Maintained detailed documentation and followed individualized care plans.
- Worked closely with caregiving teams to deliver consistent, high-quality care.
Online Grocery Pickup Associate
Walmart
Littleton, CO
08.2022 - 03.2023
- Prepared customer grocery orders accurately using inventory technology.
- Maintained speed and efficiency during high-demand pickup periods.
- Delivered orders directly to customers while providing friendly service.
- Supported inventory organization and restocking operations.
Education
High School Diploma - undefined
DSST Green Valley Ranch High School
Denver, CO05.2021
Skills
Customer Service & Patient Experience
Safety Awareness & Emergency Response Support
Conflict Resolution
Calm Decision Making Under Pressure
Team Collaboration
Communication & Interpersonal Skills
Attention to Detail
Cultural Awareness & Inclusivity
Time Management
Problem Solving
Timeline
Patient Access Specialist
UCHealth University of Colorado Hospital
06.2024 - Current
Patient Watch Officer
HSS Security
01.2024 - 06.2024
Caregiver
The Gardens at Columbine
04.2023 - 11.2023
Online Grocery Pickup Associate
Walmart
08.2022 - 03.2023
High School Diploma - undefined
DSST Green Valley Ranch High School