Experienced Shift Manager highly effective at keeping the business running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Shift Manager
McDonald's
Manteca, CA
08.2020 - 10.2022
Trained and mentored new employees to maximize team performance.
Managed schedules, Breaks, and finding coverage for shifts.
Checked restaurant to confirm maintenance and cleaning met code and regulations.
Kept employees operating productively and working on task to meet business and customer needs.
Exercised composure under pressure and in escalated customer service scenarios.