Jayden Magobet
Newark
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Collection Agency
Simm. Associates
Newark, DE
02.2026 - Current
- Improved complex negotiation skills
- Enhanced active listening
- Mastering empathy and persuasive communication
- Navigating sensitive financial hardships
- Identifies customers’ needs and provides a solution
- Notates information during/after customer interaction
- Stays in compliance with company policy and procedure
- Comfortable with feedback and will not make the same mistake twice
- Can keep up and maintain with today’s technology services
- 3 months of client services
- Shows a passion and love for client/customer service work
CFA Employee
CFA
New Castle, DE
01.2024 - 02.2026
- Customer service
- Team collaboration
- Time management
- Holds a confident attitude in the work setting
- 2 years of customer service
Receptionist
Winston-Salem State University
Winston-Salem, NC
01.2023 - 12.2023
- Improved communication skills
- Improved work management skills
- Improved adaptability skills
Education
Bachelor of Arts - Art
Winston-Salem State University
05-2028
Skills
- Strong at multitasking
- Excellent explanations and clarification skills
- Interact with multiple customers at a time
- Deescalate conflicts between customer and company
- Answer questions on the spot
- Sympathize and empathize with customers in their everyday life
- Keeps a perfect attendance record and upholds to the work hour schedule
Timeline
Collection Agency
Simm. Associates
02.2026 - Current
CFA Employee
CFA
01.2024 - 02.2026
Receptionist
Winston-Salem State University
01.2023 - 12.2023
Bachelor of Arts - Art
Winston-Salem State University
Award
Honor roll at Hodgson Vo-tech Highschool (Newark, Delaware) 2020-2022