Jayden McBeth
Dallas,TX
Summary
Energetic and results-driven professional with a proven track record at Credit Union of Texas, adept in data analysis and Microsoft Excel. Excels in communication and multi-tasking, successfully enhancing customer satisfaction and streamlining operational efficiencies. Recognized for creativity in problem-solving and a commitment to excellence in customer engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bank Teller
Credit Union of Texas
02.2023 - Current
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Sold and cross-sold bank products to new and existing customers
- Reconciled cash drawer and resolved discrepancies
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement
- Performed observations and evaluated supporting documents to supplement audit findings.
Flex Service Representative
Hertz Car Rental
08.2021 - 02.2023
- Provided world, to 150+ valued customers per day, leveraging extensive vehicle knowledge to trouble shoot challenges
- Greeted customers and direct them to their vehicles
- Verified car information for security and car control
- Handled and processed customer contracts
- Recommended complementary purchases to customers, increasing revenue.
Education
Associate of Arts - Liberal Arts and General Studies
Cedar Valley College
Lancaster, TX05.2021
Skills
- Team Player
- Organization
- Multi-tasking
- Microsoft Excel
- Cash Handling
- Attention to Detail
Certification
Google Data Analytics
References
- Jocelyn Jarvis, Credit Union of Texas, Assistant Branch Manager, (469) 216-3195
- Xaviera Lowe, Credit Union of Texas, Lead Teller, (214) 926-0324
Timeline
Bank Teller
Credit Union of Texas
02.2023 - Current
Flex Service Representative
Hertz Car Rental
08.2021 - 02.2023
Associate of Arts - Liberal Arts and General Studies
Cedar Valley College