Jayden Pol
Bridgeport,PA
Summary
Knowledgeable about skincare and beauty treatments, with a passion for continuing to learn and grow in the esthetics field. Brings strong customer service skills, attention to detail, and a warm, approachable personality to create a high-quality client experience. Eager to apply and further develop skincare and client care skills as a licensed Esthetician.
Overview
3
3
years of professional experience
Work History
Wawa Customer Service Associate
Wawa Inc.
Plymouth Meeting, PA
11.2023 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash transactions accurately, ensuring compliance with company policies.
- Assisted in training new associates on product knowledge and customer engagement techniques.
- Maintained cleanliness and organization of the store to enhance the customer experience.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Collaborated with team members to optimize workflow during peak hours, improving efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Hand and Stone, Front desk receptionist
Hand & Stone Massage and Facial Spa
King of Prussia, PA
07.2024 - 08.2024
- Assisted with daily spa operations while maintaining a clean, professional environment.
- Maintained organized treatment rooms and followed sanitation and safety protocols.
- Performed opening and closing procedures according to company standards.
- Completed laundry and linen rotation to support continuous client services.
- Collaborated with team members to ensure efficient day-to-day spa operations and positive client experiences.
Education
Esthetics -
The Salon Professional Academy
Trappe, PA06.2026
Associate of Arts - Liberal Studies
Montgomery County Community College
Blue Bell, PA12.2025
High School Diploma -
Upper Merion Area High School
King Of Prussia, PA06.2023
Skills
Customer service
Customer support
Problem resolution
Team collaboration
Pennsylvania licensed esthetician
Infection control
Esthetics
Client consultation
Dermalogica
Sanitization
Certification
Clean Touch Certified, Dermalogica, 4/26
License
Licensed Esthetician, 7/26
Timeline
Hand and Stone, Front desk receptionist
Hand & Stone Massage and Facial Spa
07.2024 - 08.2024
Wawa Customer Service Associate
Wawa Inc.
11.2023 - Current
Esthetics -
The Salon Professional Academy
Associate of Arts - Liberal Studies
Montgomery County Community College
High School Diploma -
Upper Merion Area High School