Jayden Tanton
Lufkin
Summary
Dynamic and reliable professional with a strong background in customer service at Olive Garden Restaurant. Proven ability to resolve issues swiftly while maintaining high standards of communication and attention to detail. Bilingual in Spanish, enhancing guest interactions and experiences. Committed to creating memorable events and ensuring safety in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-go Specialist
Olive Garden Restaurant
07.2021 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Restaurant Hostess
Olive Garden Restaurant
07.2021 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Birthday Party Host
Urban Air Trampoline and Adventure Park
02.2023 - 05.2023
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Teacher's Assistant
Lufkin High School
06.2021 - 07.2021
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Education
Bachelor of Science - Health Sciences
Texas State University
San Marcos, TX05-2025
High School Diploma -
Lufkin High School
Lufkin05-2022
Skills
- Interpersonal skills
- Reliability
- Decision-making
- Adaptability
- Effective communication
- Active listening
- Problem-solving abilities
- Attention to detail
- Intermediate dual language (Spanish)
- Critical thinking
- Customer service
Certification
- Food Handlers License
- TABC License
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Birthday Party Host
Urban Air Trampoline and Adventure Park
02.2023 - 05.2023
To-go Specialist
Olive Garden Restaurant
07.2021 - Current
Restaurant Hostess
Olive Garden Restaurant
07.2021 - Current
Teacher's Assistant
Lufkin High School
06.2021 - 07.2021
Bachelor of Science - Health Sciences
Texas State University
High School Diploma -
Lufkin High School
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