Jaydra Ibsen
Dunnigan,CA
Summary
Organized Administrative Specialist bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist/Groomer in Training
Grooming by Elaine
Woodland, California
05.2024 - Current
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted customers and their pets upon arrival to the grooming facility.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
- Ensured that all necessary vaccinations were up-to-date prior to providing services.
- Bathed, groomed and handled dogs of varying sizes, breeds, coat conditions and temperaments using gentle techniques.
- Developed positive relationships with clients, and promoted high customer satisfaction to ensure repeat business opportunities.
- Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
- Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
- Organized appointments so that multiple pets could be serviced efficiently without compromising quality of service provided.
- Handled pets with gentle demeanor to help animals feel calm and secure.
Administrative Specialist
Farmers Insurance Agency
Woodland, CA
07.2022 - 03.2024
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
- Performed data entry tasks in an accurate and timely manner.
- Answered and routed telephone calls and took messages.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Provided administrative support to department staff, including scheduling appointments and organizing meetings.
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Strengthened traceability by developing organization systems for contracts, records, reports, and agendas.
- Accomplished a large amount of tasks and assignments in an orderly and timely manner
- Developed materials, such as handouts, job aids, presentations, and other resources for use in trainings.
- Collaborated with managers to identify areas where additional skills are needed by staff members.
Education
High School Diploma -
South Sutter Charter
Placerville, CA01-2024
Skills
- Calendar Management
- Microsoft Office Systems
- Problem Solving
- Computer Literacy
- Adaptability
- Time Management
- Taking preemptive steps to de-escalate conflict
- Confidential Document Control
- Data Collection
- Customer Relations
- Effective Handling and Use of Select Grooming Tools
- Teamwork and Collaboration
- Appointment Scheduling and Confirmation
- Animal Care and Handling
- Professional Demeanor
Volunteer Activities
- Participates regularly in a non-profit organization that provides personalized education and training to assist those in need
Timeline
Receptionist/Groomer in Training
Grooming by Elaine
05.2024 - Current
Administrative Specialist
Farmers Insurance Agency
07.2022 - 03.2024
High School Diploma -
South Sutter Charter