Jaye Leffler
Summary
Experienced in customer service and cashier roles, demonstrating proficiency in transaction processing and guest relations. Successfully maintained cleanliness and organization of rental units, enhancing guest satisfaction. Skilled in inventory management and product replenishment, ensuring optimal display and accessibility. Adept at addressing customer inquiries and resolving issues to improve the shopping experience.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Housekeeper
Purgatory Properties
Phoenix
08.2012 - 01.2025
- Customer service
- Clean and prepare rental units for next guests.
- Attend to guests needs.
- Maintained cleanliness and organization of guest rooms, enhancing overall guest satisfaction and comfort levels.
Customer Service and Cashier
ALDai
Goodyear
01.2024 - 11.2024
- Provided exceptional customer service by addressing inquiries and resolving issues to enhance the shopping experience.
- Processed transactions accurately and efficiently, maintaining cash register integrity and ensuring customer satisfaction.
- Assisted in inventory management by restocking shelves and organizing merchandise for optimal display and accessibility.
Cashier/Customer Service
ALDI
Goodyear
10.2020 - 10.2021
- Stocking
- Cashier & Customer Service
- Cleaning Upkeep of Store
- Opening & Closing the Store
Housekeeper, Maid
WanderJaunt
Phoenix
01.2020 - 03.2020
- Cleaned units for same day as well as future guests.
- Listed as 2nd fastest and highest rated Housekeepers.
- Frequently received 5 star reviews from guests.
Customer Service
Frye's Marketplace
Litchfield Park
01.2019 - 09.2019
- Unload trucks
- Break down pallets
- Organize Grocery load into aisles
- Replenish stock
- Customer service
Education
High school diploma -
Princeton High
Princeton, IL 01.1989 - 06.1993
Skills
- Customer service
- Greeting
- Cash handling
- Sales rep
- Food service
- Inventory
- Housekeeping
- Hospitality
- Communications
- Cleaning
- Filing
- Retail sales
- Time Management
- Cash Register
- Word
- Cleaning Experience
- Microsoft Word
- Communication Skills
- Customer Focus & Orientation
- Retail Customer Service
- Data Entry
- Visual Merchandising
- Retail Skills: Shelf Stocking
- Attention to Detail: Inventory
- POS
- Laundry
- Inventory Control
- Commercial Cleaning
- Residential Cleaning
- Cashiering
- Kitchen Experience
- Retail Management
- Inventory management
- Product replenishment
- Point of sale (POS)
- Guest relations
- Cleaning and sanitization
- Transaction processing
- Stock organization
- Client communication
- Problem resolution
- Time management
- Checkout operations
- Store maintenance
- Guest satisfaction
- Service excellence
- Fast-paced environment
- Team collaboration
- Hardworking
- Teamwork
- Customer service-focused
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Personality, Hard-Working, 08/19, Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting., https://share.indeedassessments.com/share/profile/d2401a8a1c63913e1a58997df222a362eed53dc074545cb7
- Attention to Detail, Completed, 08/19, Identifying differences in materials, following instructions, and detecting details among distracting information., https://share.indeedassessments.com/share/profile/7e2cefb126ce022a4a1d1ea96a712bfbeed53dc074545cb7
- Accounting Skills: Bookkeeping, Completed, 08/19, Calculating and determining the accuracy of financial data., https://share.indeedassessments.com/share/assignment/1ydadaixk1f2uzgj
- Business Math, Completed, 08/19, Measures a candidate's ability to use basic math to solve problems in a business context., https://share.indeedassessments.com/share/assignment/v52bsekemlraul4s
- Problem Solving, Familiar, 08/19, Analyzing relevant information when solving problems., https://share.indeedassessments.com/share/assignment/bek0wifn0lr-rw4g
- Customer Focus & Orientation, Highly Proficient, 08/19, Responding to customer situations with sensitivity., https://share.indeedassessments.com/share/assignment/s6nxftjsfxoc49c4
- Retail Customer Service, Proficient, 08/19, Comprehending and responding to retail customer needs., https://share.indeedassessments.com/share/assignment/nxpfqrgedalbqxy8
- Data Entry, Highly Proficient, 08/19, Entering data quickly and accurately., https://share.indeedassessments.com/share/assignment/hbw1eonsusjkcyp8
- Visual Merchandising, Highly Proficient, 08/19, Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel., https://share.indeedassessments.com/share/assignment/yx5pbnhmswbfaas9
- Retail Skills: Shelf Stocking, Completed, 08/19, Receiving and storing merchandise or product., https://share.indeedassessments.com/share/assignment/nqkmgmup2i0xx-uv
- Attention to Detail: Inventory, Expert, 08/19, Applying systematic processes for managing and storing products and merchandise., https://share.indeedassessments.com/share/assignment/rctbw48b2zerd-du
Timeline
Customer Service and Cashier
ALDai
01.2024 - 11.2024
Cashier/Customer Service
ALDI
10.2020 - 10.2021
Housekeeper, Maid
WanderJaunt
01.2020 - 03.2020
Customer Service
Frye's Marketplace
01.2019 - 09.2019
Housekeeper
Purgatory Properties
08.2012 - 01.2025
High school diploma -
Princeton High
01.1989 - 06.1993