Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaygi Ferrell

Hot Springs,AR

Summary

Dynamic and results-driven professional with extensive experience in customer service and bartending at establishments like C&R and Katz's Deli. Proven ability to enhance guest experiences and drive referrals through exceptional service and cash handling expertise. Skilled in crafting innovative drink recipes while maintaining a vibrant atmosphere.

Overview

7
7
years of professional experience

Work History

Installation & Referral Specialist

WinChoice USA & Morfe Windows LLC
Mountain Pine, AR
03.2024 - Current
  • Increased referrals through introduction to the VIP referral program.
  • Oversaw the details of installation projects.

Bartender Server

C&R
Houston, TX
01.2023 - 09.2023
  • Facilitated enjoyable visits by guiding patrons through menu selections.
  • Handled orders and payment processing.
  • Worked at NRG & Minute Maid Stadiums for games and events

Server/Bartender

Crisp Restaurant
Houston, TX
01.2021 - 04.2023
  • Provided exceptional customer service by greeting guests, assisting with menu options, and serving food and drinks
  • Ensured a positive dining experience, contributing to customer satisfaction and repeat business
  • Greeted customers and provided an enjoyable dining experience helping with food and drink selection
  • Served food and drink and processed payments

Bartender

POST Houston
Houston, TX
05.2021 - 03.2022
  • Prepared and delivered drinks efficiently in a bustling setting.
  • Delivered quality bar service tailored to meet entertainment event requirements.

Bartender/Server

Downhouse Craft Restaurant and Bar
Houston, TX
07.2020 - 02.2021
  • Maintained timely service of food and drink.
  • Provided food and beverage service.
  • Provided exceptional customer service by greeting guests, assisting with menu options, and serving food and drinks
  • Skillfully crafted drink recipes, both traditional and modern, based on customer specifications.

Trainer, Bartender, & Server

Katz's Deli and Bar
Houston, TX
01.2018 - 10.2020
  • Increased referrals through introduction to the VIP referral program.
  • Oversaw the details of installation projects.

Education

High School Diploma -

Mojave High School
Las Vegas, NV

Certificate Of Technical Studies - IT Network Security

Southern Careers Institute
TX
03.2024

Skills

    Customer Service

    Cash handling

    Bartending

    Serving

  • Speed and efficiency
  • Order taking
  • Cleanliness standards
  • Responsible alcohol service
  • Teaching techniques
  • Measuring ingredients
  • Drink presentation
  • Menu development
  • Mixology expertise
  • Alcohol safety awareness
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Order accuracy

Timeline

Installation & Referral Specialist

WinChoice USA & Morfe Windows LLC
03.2024 - Current

Bartender Server

C&R
01.2023 - 09.2023

Bartender

POST Houston
05.2021 - 03.2022

Server/Bartender

Crisp Restaurant
01.2021 - 04.2023

Bartender/Server

Downhouse Craft Restaurant and Bar
07.2020 - 02.2021

Trainer, Bartender, & Server

Katz's Deli and Bar
01.2018 - 10.2020

High School Diploma -

Mojave High School

Certificate Of Technical Studies - IT Network Security

Southern Careers Institute
Jaygi Ferrell