Summary
Overview
Work History
Education
Skills
Other Things to Note
Timeline
Generic

Jay (Julian) Carter

Pleasant Grove,UT

Summary

Customer focused professional with excellent interpersonal skills seeking a long term position and the opportunity to connect with the client base and ensure customer satisfaction.

Overview

10
10
years of professional experience

Work History

UPS Store Associate

TC Squared
09.2024 - Current

Assisted customers with a variety of services, including packing and shipping packages, scanning or printing documents and posters, and notarizing documents.

Doterra Senior Agent

Doterra International
09.2020 - 06.2024

Supervised the agents on the floor while being available to take calls that became escalated or involved adverse reactions. Answered contacts on phones and email from multiple countries.

Library Clerk

Pleasant Grove Library
05.2015 - 11.2020

Assisted library patrons in finding books and resources, as well as maintaining the library collection.

Education

Certificate - Digital Media

MTECH
Lehi
06-2016

High School Diploma -

Pleasant Grove High School
Pleasant Grove, UT
05-2016

Skills

  • Experience with Adobe Suite, Google products, and Microsoft programs
  • Experience with data management and CRM systems
  • Clear communication
  • De-escalation
  • Problem solving and troubleshooting
  • Attention to detail

Other Things to Note

- Certified Notary Public 

- Worked 40+ hours on data entry projects with Doterra 

- Assisted with guided tours and guest safety 


Timeline

UPS Store Associate

TC Squared
09.2024 - Current

Doterra Senior Agent

Doterra International
09.2020 - 06.2024

Library Clerk

Pleasant Grove Library
05.2015 - 11.2020

Certificate - Digital Media

MTECH

High School Diploma -

Pleasant Grove High School