Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Alton

Gainesville,Fl

Summary

A hard-working and detail-oriented team player with the ability to handle multiple projects and seeking a full-time position with a positive environment with exemplary time management, work ethic, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Receptionist

Gainesville Nissan
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed approximately 50 incoming calls daily, relaying messages to appropriate departments

Server, To-Go Specialist, Service Assistant

Longhorn Steakhouse
11.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Managed approximately 3-5 tables at times

Crew Member

Hardees
05.2019 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma, AP and Honors Courses -

Santa Fe High School
Alachua, FL
05.2021

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Greeting and Seating Clients
  • Office Administration
  • Multi-line telephone operation
  • Customer Service
  • Problem-Solving
  • Punctual and Reliable
  • Call Answering and Routing
  • Courteous and Professional
  • Customer Complaint Resolution

Timeline

Receptionist

Gainesville Nissan
10.2023 - Current

Server, To-Go Specialist, Service Assistant

Longhorn Steakhouse
11.2020 - Current

Crew Member

Hardees
05.2019 - 05.2021

High School Diploma, AP and Honors Courses -

Santa Fe High School

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Jayla Alton