Jayla Colbert
Reynoldsburg,OH
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
The Inn At Summit
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct areas.
Package Handler
Fed Ex Ground
01.2022 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Scheduling Coordinator
Options
02.2021 - 12.2021
- Developed strong working relationships with management and team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up medical appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed weekly production status reports for supervisor and manager.
Education
No Degree - Associate Degree in Business Administration
Central Ohio Technical College
Newark, OH05.2024
High School Diploma -
Reynoldsburg High School Health Sciences & Human Services Academy
Reynoldsburg, OH05.2022
Skills
- Multi-Line Telephone Systems
- PC Proficiency
- Telephone Skills
- Verbal and Written Communication
- Mail Handling
- Organization Skills
- Organization and Efficiency
- Mail Preparation and Sorting
Timeline
Receptionist
The Inn At Summit
09.2022 - Current
Package Handler
Fed Ex Ground
01.2022 - Current
Scheduling Coordinator
Options
02.2021 - 12.2021
No Degree - Associate Degree in Business Administration
Central Ohio Technical College
High School Diploma -
Reynoldsburg High School Health Sciences & Human Services Academy
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