Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Dutrieux

Wantagh,NY

Summary

Dedicated and experienced medical office professional with 5 years of front-desk experience in an ophthalmology practice. Skilled in patient scheduling, insurance verification, medical records management, telephone communication, check-in and check-out procedures, and coordinating care with outside medical offices. Known for strong ability to provide friendly, professional patient service and communication while effectively managing multiple responsibilities in a fast-paced healthcare environment. High school graduate with college coursework in Childhood Education, bringing strong communication, organization, and interpersonal skills.

Overview

6
6
years of professional experience

Work History

Front Desk Coordinator

South Shore Eye Care LLP
Wantagh, NY-Massapequa
02.2022 - Current
  • Responsible for handling client scheduling and facilitating office schedules
  • Engaged in patient intake and communicated patient backgrounds to medical personnel.
  • Implemented electronic health record systems to streamline patient information retrieval.
  • Assisted with insurance verification processes, ensuring accurate billing procedures.
  • Trained new front desk personnel on operational protocols and customer service standards.
  • Developed and maintained a welcoming environment, fostering positive patient experiences.

Sales Associate, Fitting Room Lead

Old Navy
Levittown, NY
11.2020 - 01.2022
  • Assisted customers in preparing and monitoring the fitting rooms
  • Maintaining inventory
  • Participated in marketing representative skills
  • Utilized organizational and time management skills
  • Trained new sales associates on company policies and customer service best practices.

Education

Bachelor of Science - Childhood Education

SUNY College at Old Westbury
Old Westbury, NY
09.2026

High School diploma - undefined

Wantagh High School
Wantagh, NY
06.2022

Skills

  • POS systems
  • Administrative support of skills
  • Problem-solving skills
  • Visitor check-in skills
  • Listening skills
  • Electronic recordkeeping
  • Guest services

Timeline

Front Desk Coordinator

South Shore Eye Care LLP
02.2022 - Current

Sales Associate, Fitting Room Lead

Old Navy
11.2020 - 01.2022

High School diploma - undefined

Wantagh High School

Bachelor of Science - Childhood Education

SUNY College at Old Westbury