Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayla Frazier

Troy,AL

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Attendant

Good Times
06.2024 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Planned coverage needs and organized services to support incoming special events.
  • Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
  • Conducted guided tours and informed guests about programs offered.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

DELIVERY DRIVER

Chick-fil-A
03.2021 - 05.2024
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered meals to customer doorsteps and business offices.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Bachelor of Science - Collaborative Education

Troy University
Troy, AL
12-2025

High School Diploma -

Hoover High School
Hoover
05-2021

Skills

  • Empathy and Patience
  • Active listening
  • Conflict resolution techniques
  • Problem-solving skills
  • Motivating students
  • Collaborative teamwork

Certification

  • CPR Training - July 2025

Timeline

Front Desk Attendant

Good Times
06.2024 - Current

DELIVERY DRIVER

Chick-fil-A
03.2021 - 05.2024

Bachelor of Science - Collaborative Education

Troy University

High School Diploma -

Hoover High School

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Jayla Frazier