KRISTI HALL
Colorado Springs
Summary
Dynamic administrative professional with a strong foundation in communication and organizational skills, eager to contribute as an administrative assistant, office coordinator, or front desk representative. Proven track record of enhancing operational efficiency while fostering positive relationships with clients and colleagues. Committed to creating a welcoming environment and providing exceptional support to ensure smooth daily operations. Open to relocation opportunities to bring expertise and enthusiasm to new challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Desk Attendant
Colorado Eye Institute
Colorado Springs, CO
12.2025 - 01.2026
- Managed patient check-ins and appointment scheduling, enhancing overall clinic efficiency.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Coordinated with medical staff to ensure accurate patient information and smooth workflow.
- Maintained organized front desk operations, adhering to confidentiality and compliance standards.
- Monitored inventory of office supplies, ensuring availability for daily operations without disruption.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Case Manager, Contract Lead II
Goodwill of Colorado
Colorado Springs, CO
08.2024 - 05.2025
- Case Management for persons with disabilities.
- Coordinated resources and services to enhance client support and engagement.
- Monitored client progress, adjusting plans as necessary to ensure success.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Nanny
COOPER FAMILY
Colorado Springs, CO
11.2018 - 08.2023
- Cared for one girl for 8-10 hours daily
- Managed daily schedules of child including special events, extracurricular activities, and enrichment activities
- Executed light housekeeping, including laundry, dishes, and household organization
- Prepared balanced meals following USDA nutrition guidelines
- Met with parents weekly to discuss schedules and child’s development
- Fostered nurturing environment, ensuring emotional and physical well-being of children.
- Developed and implemented engaging educational activities to enhance child development.
- Oversaw safety protocols, ensuring secure environments during all activities and outings.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Administrative Assistant
QUEIN’S AQUATICS
Colorado Springs, CO
08.2008 - 10.2018
- Customer service
- Accounts payable/Accounts receivable
- Managed daily scheduling of appointments and meetings for staff and clients.
- Scheduling and management of owner’s travel, hotel, and remote job booking
- Operated all office related equipment
- Field work assistance as needed
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Coordinated office operations to enhance efficiency and support team objectives.
- Developed and maintained filing systems, ensuring easy access to documentation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Certification -
FRONT RANGE COMMUNITY COLLEGE
Longmont, CO01-2004
High School -
MANCOS HIGH SCHOOL
Mancos, CO01-1988
Skills
- Microsoft Office
- Strong multitasking
- Problem-solving skills
- Guest relations
- Time management
- Multi-line phone systems
- Efficient organization
- Correspondence management
- Exceptional communication
- Empathy and patience
Certification
- Driver's License December 1985 to December 2026 Colorado
- Certified Notary Public June 2022 to June 2026
Timeline
Front Desk Attendant
Colorado Eye Institute
12.2025 - 01.2026
Case Manager, Contract Lead II
Goodwill of Colorado
08.2024 - 05.2025
Nanny
COOPER FAMILY
11.2018 - 08.2023
Administrative Assistant
QUEIN’S AQUATICS
08.2008 - 10.2018
Certification -
FRONT RANGE COMMUNITY COLLEGE
High School -
MANCOS HIGH SCHOOL