JAYLA GARCIA
Sugar Land,Tx
Summary
Talented worker recognized by peers for my effective multitasking and organizational skills. Looking to apply my skills toward any task thrown at me. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Torchy's Tacos
Sugar Land, Texas
11.2025 - Current
- Supervised team members during busy shifts to ensure excellent customer service.
- Trained new employees on food preparation and safety protocols.
- Resolved customer complaints quickly to maintain satisfaction and loyalty.
- Managed daily workflow and scheduled staff for adequate coverage.
Student
Texas Southern University
Houston, Texas
09.2023 - Current
- Collaborated with peers to study and complete group projects effectively.
- Adapted to diverse learning environments, including remote and in-person settings.
- Completed assigned readings and homework, enhancing understanding of subject matter.
Head Bartender
Torchy's Tacos
06.2024 - 11.2025
- Maintain Texas Alcoholic Beverage Commission guidelines while preparing excellent customer service and beverages.
- Maintained inventory levels and ordered supplies to support bar functions.
- Handled food orders from customers seated at the bar.
- Upsold customers from shelf to premium brands to help boost sales.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Austin High School
Black Student Union
09.2019 - 05.2023
- Organize events through social media events, overall engage the campus on the African diaspora.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Runner/Expo/Cashier
Torchy's Tacos
06.2021 - 06.2021
- Maintain food accuracy while providing excellent customer service
- Delivered food orders promptly to tables and counters.
- Maintained cleanliness and organization of dining area and service stations.
Education
High School Diploma -
Stephen F. Austin High School
Sugar Land, TX05.2023
Bachelor of Science - Maritime Transportation And Pre Law Minor
Texas Southern University
Skills
- Inventory management
- Customer service
- Team collaboration
- Workflow optimization
- Decision-making capacity
- Verbal and written communication
Certification
- OneDrive for Business Essential Training, Jess Stratton
- TIPS FOR WORKING REMOTELY, Todd Dewett
- PowerPoint Essential Training (Office 365/Microsoft 365), Jess Stratton
- Cert Prep: PowerPoint Associate - Microsoft Office Specialist for Office 2019
- Learning Excel Desktop (Office 365/Microsoft 365), David Rivers
- Outlook Essential Training (Office 365/Microsoft 365), Jess Stratton
- Microsoft 365: Health and Security, Brien Posey
- Time Management: Working from Home, Dave Crenshaw
- WINDOWS 10: MANAGE AND MAINTAIN WINDOWS 10, Joli Ballew
- Google Sites Essential Training, Jess Stratton
- Exploring the Top Entry-Level Jobs in Healthcare
- BUILD A WEB DESIGN BUSINESS, Marth Garzon
- BUILDING A SMALL BUSINESS WEBSITE WITH WORDPRESS, Carrie Dil
- Microsoft 365 Enterprise Administrator Expert (MS101)
- Cert Prep: 2 Manage Security and Threats by using Microsoft 365 Defender
- How to Skim Your Career: Job-hunting Tips and Tricks
- Food Handlers Certification
- Texas Alcoholic Beverage Commission Certification
References
Available upon request
Extracurricular Organizations
- Houston HeadStart, STEM marketing director assistant, 11/21 - Present, Represent the social media team to design infographics and promotional events., Assist the head marketing director in fun workshops.
- Black Student Union, Member, 09/19 - 05/23, Organize events through social media events., Overall engage the campus on the African diaspora.
Timeline
Shift Leader
Torchy's Tacos
11.2025 - Current
Head Bartender
Torchy's Tacos
06.2024 - 11.2025
Student
Texas Southern University
09.2023 - Current
Runner/Expo/Cashier
Torchy's Tacos
06.2021 - 06.2021
Austin High School
Black Student Union
09.2019 - 05.2023
High School Diploma -
Stephen F. Austin High School
Bachelor of Science - Maritime Transportation And Pre Law Minor
Texas Southern University