Jayla Harris
Memphis,TN
Summary
Achieved exceptional service delivery in mail handling through effective process management. Enhanced operational efficiency by maintaining rigorous attention to detail. Strengthened team collaboration to facilitate seamless workflows and reliable service outcomes.
Fostered collaboration among team members while maintaining a commitment to excellence in project execution.
Achieved successful management of competing priorities through proactive organization and reliability. Contributed to team success by willingly accepting expanded responsibilities.
Achieved consistent success in surpassing goals by leveraging strategic thinking and hands-on expertise. Delivered innovative solutions that significantly improved operational efficiency and contributed to organizational growth. Drove impactful results through effective management of resources and team dynamics.
Leveraged diverse experience to optimize systems and implement technical solutions that support overarching business goals.
Targeted full-time roles that emphasize professional growth and capitalize on interpersonal skills, efficient time management, and adept problem-solving capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mail Handler
USPS, United States Postal Service
Memphis, TN
10.2024 - Current
- Sorted incoming and outgoing mail to ensure efficient processing and distribution.
- Operated mail processing equipment to streamline sorting and handling operations.
- Collaborated with team members to meet daily mail delivery targets.
- Executed package handling procedures to ensure safe and timely deliveries.
- Performed quality control checks on mail items to minimize errors.
- Managed inventory of mail supplies to maintain operational efficiency.
- Maintained accurate records of mail flow for tracking purposes.
- Assisted in loading and unloading mail trucks to facilitate smooth logistics.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Monitored equipment performance and reported issues to ensure optimal operation.
- Coordinated with delivery personnel to ensure timely dispatch of mail.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Trained new staff on proper mail handling techniques and safety protocols.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Expedited bulk mailing projects by efficiently preparing materials for shipment according to postal regulations.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained clean and organized mail room to promote safety and efficiency.
- Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Improved workplace safety with rigorous adherence to all federal and postal regulations.
- Implemented waste reduction strategies in mail processing, contributing to environmental sustainability.
- Mitigated potential delays with proactive troubleshooting efforts when faced with challenges like equipment malfunctions or unexpected changes in delivery routes.
- Streamlined inventory management for postal supplies, avoiding shortages.
- Coordinated with transportation teams to ensure smooth transition of mail for delivery.
- Maintained cleanliness and organization in mailroom, contributing to efficient working environment.
- Provided exceptional service, guiding customers on postal services and regulations.
- Facilitated seamless operation, maintaining and organizing mail before dispatch.
- Reduced downtime by performing routine maintenance on sorting machines.
- Conducted detailed audits of mail handling processes, identifying areas for improvement.
- Assisted in training new staff, sharing knowledge on best practices and operational procedures.
- Supported implementation of new mail sorting technology, enhancing processing speed.
- Optimized mail distribution paths, leading to improved delivery times.
- Streamlined mail processing operations, reducing sorting errors significantly.
- Operated automated sorting equipment to expedite mail processing.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Increased customer satisfaction by handling customer inquiries and resolving issues promptly.
- Enhanced operational efficiency by sorting and routing mail accurately and swiftly.
- Enhanced team productivity through effective communication and collaboration.
- Contributed to team effort by meeting and exceeding assigned mail processing quotas.
- Ensured secure handling and confidentiality of sensitive mail, protecting customer privacy.
- Processed incoming shipments for distribution, ensuring timely delivery to correct recipients.
- Operated mail processing machine to sort and package incoming and outgoing mail.
Stand up forklift operator
Berry Global, Inc
Dallas, TX
01.2022 - Current
Assembler/Production
Parker Staffing Services
Mesquite, TX
11.2021 - 12.2022
Cashier/Customer Service
Double Quick
Greenville, MS
07.2021 - 09.2021
Server
Huddle House
Greenville, MS
11.2019 - 09.2021
Front Desk Clerk
Days Inn
Greenville, MS
08.2020 - 06.2021
Server/Cashier
Denny Restaurant
Greenville, MS
06.2018 - 10.2018
Education
Associate in Arts (AA) - Pre-Nursing
Coahoma Community College
05.2019
High school - undefined
Greenville High School
Greenville, MS05.2016
Skills
- Guest Services
- Front Desk
- Host/Hostess
- Night Audit
- Serving Experience
- Upselling
- Multi-line Phone Systems
- POS
- Cleaning Experience
- Cash Handling
- Food Service
- Bartending
- Office Management
- Retail Sales
- Warehouse experience
- Forklift
Certification
- First Aid Certification
- CPR Certification
- Forklift Certification
Timeline
Mail Handler
USPS, United States Postal Service
10.2024 - Current
Stand up forklift operator
Berry Global, Inc
01.2022 - Current
Assembler/Production
Parker Staffing Services
11.2021 - 12.2022
Cashier/Customer Service
Double Quick
07.2021 - 09.2021
Front Desk Clerk
Days Inn
08.2020 - 06.2021
Server
Huddle House
11.2019 - 09.2021
Server/Cashier
Denny Restaurant
06.2018 - 10.2018
Associate in Arts (AA) - Pre-Nursing
Coahoma Community College
High school - undefined
Greenville High School