Jayla Hill
Antioch,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Starbucks Department Manager
Laura Yates
05.2021 - 08.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with fellow baristas to ensure great customer service
- Frequently talked with baristas about policies and standards to ensure great quality within the kiosk
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Data Entry Clerk
Laney College
09.2019 - 06.2020
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Checked in students for appointments with Counselors
- Greeted students and colleagues
Office Assistant
Richmond Summer Jobs
06.2019 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing papers.
- Interacted with children guardians and children
- Maintained and updated office records, both digital and physical.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Gardener
Richmond Summer Jobs
06.2018 - 08.2018
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
Education
Associate of Arts - Humanities
Laney College
Oakland, CA09.2023
Associate of Arts - Language Arts
Laney College
Oakland, CA09.2023
High School Diploma -
Pinole Valley High School
Pinole, CA06.2019
Skills
- Sales Expertise
- Rules and Regulations
- Staff Development
- Policy and Procedure Adherence
- Hard Working
- Flexible
- Reliable
- Team-Oriented
- Enthusiastic
- Ambitious
- Professional
- Excellent Verbal and Written Communication
- Open-Minded
Languages
American Sign Language
Limited Working
Timeline
Starbucks Department Manager
Laura Yates
05.2021 - 08.2023
Data Entry Clerk
Laney College
09.2019 - 06.2020
Office Assistant
Richmond Summer Jobs
06.2019 - 08.2019
Gardener
Richmond Summer Jobs
06.2018 - 08.2018
Associate of Arts - Humanities
Laney College
Associate of Arts - Language Arts
Laney College
High School Diploma -
Pinole Valley High School