Customer Service Representative
Cracker Barrel
Kankakee, IL
04.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
Jayla Jones
Athens,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Warehouse Worker
Amazon
Huntsville, AL
11.2023 - 02.2024
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Certified Nursing Assistant
Limestone Lodge
Athens , AL
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Responded quickly to emergency situations involving sudden illness or injury.
Education
Some College (No Degree) - Business
Alabama A & M University
Normal, ALSkills
- Inbound and Outbound Calling
- Report Generation
- Consultative Sales
- Paperwork Processing
- Product Knowledge
- Retail sales customer service
- Follow-up skills
- Reading Comprehension
- Customer Relations
- Retail Marketing
Timeline
Customer Service Representative
Cracker Barrel
04.2024 - Current
Warehouse Worker
Amazon
11.2023 - 02.2024
Certified Nursing Assistant
Limestone Lodge
Some College (No Degree) - Business
Alabama A & M University