Jayla Pruitt
Summary
Dynamic and bilingual professional with a proven track record at Taziki's Mediterranean Cafe, excelling in customer service and MS Office. Known for building strong client relationships and enhancing team collaboration. Demonstrated adaptability and ethical awareness, significantly contributing to workplace efficiency and positive customer feedback.
Overview
2
2
years of professional experience
Work History
Appointment Scheduler
Systems Group LLC
12.2022 - 02.2024
- Handled complaints and questions, and re-directed calls to other team members.
- Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
Cashier
Taziki's Mediterranean Cafe
05.2022 - 08.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Supported marketing initiatives by setting up and maintaining promotional displays.
Education
BBA - Digital Marketing
Middle Tennessee State University
Murfreesboro, TN05-2026
Skills
- Punctual and Reliable
- Bilingual in English and Spanish
- Customer Service
- Active Learning
- Ethical Awareness
- MS Office
- Teamwork and Collaboration
- Relationship Building
- Written Communication
- Interpersonal Communication
- Task Prioritization
- Energetic and Enthusiastic
Timeline
Appointment Scheduler
Systems Group LLC
12.2022 - 02.2024
Cashier
Taziki's Mediterranean Cafe
05.2022 - 08.2022
BBA - Digital Marketing
Middle Tennessee State University