Jayla Taylor
Conyers,GA
Summary
Supervisor with expertise in team leadership and customer service enhancement, proven across roles at Bealls and Finish Line, Inc. Skilled in managing high-stress situations, enforcing cleanliness standards in healthcare settings at Grady Memorial Hospital, and improving operational efficiencies. Possesses strong capabilities in verbal and written communication, problem-solving, and relationship building, aiming to leverage these skills in a dynamic team environment.
Overview
2
2
years of professional experience
Work History
Environmental Services Tech
Grady Memorial Hospital
04.2024 - Current
- Maintains cleanliness in patient areas, ensuring a safe environment
- Enhances patient satisfaction by providing a hygienic, orderly space
- Supports infection control by adhering to sanitation protocols
- Implements new cleaning techniques to increase efficiency
- Meticulously monitors cleanliness, ensuring all areas meet health standards.
Supervisor
Bealls
01.2024 - 02.2024
- Supervised customer engagement, fostering loyalty and rapport
- Managed high-stress situations with professionalism
- Maintained store appearance through efficient stock rotation
- Streamlined customer service process, enhancing satisfaction and loyalty
- Led team under high-pressure, ensuring professionalism and store efficiency.
Supervisor
Finish Line, Inc
11.2022 - 12.2023
- Provided guidance and direction to subordinates regarding job duties and responsibilities
- Monitored employee productivity to provide constructive feedback and coaching
- Complied with company policies, objectives, and communication goals
- Coordinated employee schedules according to shift changes and availability
- Responded to customer questions regarding products, prices, and availability
- Resolved customer complaints and adjusted policies to meet changing needs
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Education
Diploma -
Heritage High School
Conyers, GA05.2023
Skills
- Staff Management
- Inventory Control
- Strategic Planning
- Training and Development
- Customer Needs Assessment
- Verbal and Written Communication
- Relationship Building
- Cash Handling
- Cash Handling Accuracy
- Outgoing Personality
- Professional Demeanor
- Problem-Solving
- Written and Oral Communication Skills
- Child Development
- Quality Standards
- Leadership
- Project Management
- Conflict Resolution
Timeline
Environmental Services Tech
Grady Memorial Hospital
04.2024 - Current
Supervisor
Bealls
01.2024 - 02.2024
Supervisor
Finish Line, Inc
11.2022 - 12.2023
Diploma -
Heritage High School