Jayla Williams
Rocky Mount,NC
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work History
Supervisor
Rocky Mount Event Center
12.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed facility opening and closing procedures and balanced tills.
Elementary School Tutor
Innovative Networking Group
01.2019 - Current
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Responded to email and telephone requests to provide students with specific information.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
- Met with parents to discuss student progress and address concerns.
- Provided homework assistance using specific curriculum and materials.
Program Manager
Word Tabernacle Church
05.2023 - 08.2023
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Built strong and effective relationships with the children and created a safe space away from home.
- Communicated with parents on a daily basis with necessary update about campers.
- Planned trips and activities on and offsite.
Non-Profit Intern
Hill Family Farm Education Center
05.2021 - 08.2022
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Supported with creating project marketing materials to promote services.
Education
Associate of Arts - Elementary Education
Nash Community College
Rocky Mount, NC05.2024
High School Diploma -
Nash Rocky Mount Early College Highschool
Rocky Mount, NC05.2024
Skills
- Performance Motivation
- Complex Problem-Solving
- Plan Projects
- Monthly Inventory
- Mentoring
- Productivity Performance
- Multitasking and Organization
- Strong Academic Record
Affiliations
- Word Tabernacle Youth Choir Member 2018-Current
- Hill Family Farm Education Center Board of Directors 2021-2022
- Word Tabernacle Church Student Leadership Team 2023
Timeline
Program Manager
Word Tabernacle Church
05.2023 - 08.2023
Supervisor
Rocky Mount Event Center
12.2021 - Current
Non-Profit Intern
Hill Family Farm Education Center
05.2021 - 08.2022
Elementary School Tutor
Innovative Networking Group
01.2019 - Current
Associate of Arts - Elementary Education
Nash Community College
High School Diploma -
Nash Rocky Mount Early College Highschool
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