Jaylah Roberson
Sulphur Springs,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Office Manager
Chiropractic Office
Sulphur Springs, TX
10.2022 - 11.2024
- Managed front desk operations including checking in and checking out patients.
- Provided patients with the appropriate documentation.
- Managed phones and or text messages.
- Scheduled patients.
- Arranged the Doctors personal and professional appointments.
- Implemented proper sanitary measures throughout the office, such as proper sheet changes between patients, preparing the Doctors room with the proper equipment sanitation. sweeping, mopping, polishing of all hardwood floors. Vacuuming all carpet. Wiping down all front office surfaces as well as the waiting room. Fully cleaning public and private restrooms.
- Responsible for restocking any and all office needs.
- Enforced policies and regulations
Education
High School Diploma -
Miller Grover ISD
Cumby, TX05-2021
Skills
- Customer service
- Excel
- Reading and writing/typing
- Bookkeeping
- Billing
- Scheduling and calendar management
- Office management
- Data entry
- Policy and procedure modification
- Clear oral/written communication
- Team bonding
- Organizational skills
- Supply management
- Relationship building
- Documentation and control
- Policy implementation
- Customer relations
Timeline
Office Manager
Chiropractic Office
10.2022 - 11.2024
High School Diploma -
Miller Grover ISD