Jaylan Mozee

• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Collaborated with team members to complete orders.
• Operated register to process payments and collect cash payment for order totals.
• Improved customer satisfaction by consistently providing friendly and efficient service.
• Greeted customers at drive-thru and took food orders.
• Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
• Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
• Increased overall efficiency by promptly restocking supplies as required during shifts.
• Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
• Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
• Exercised composure under pressure and in escalated customer service scenarios.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Collaborated with other managers to develop cross-functional strategies for improving business performance.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

• Ensured correctness in customer order placements.

• Packaged customer orders accurately and promptly.

• Crafted dough and accurately portioned sauce for pizza preparation.

• Communicated with customers to ensure accurate order placement.

• Checked and restocked utensils and condiments in appropriate locations for guests.
• Assisted other team members to achieve goals.
• Stocked shelves to organize aisles in assigned department.
• Accurately operated cash register to process customer payments.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.