Hi, I’m
Jayleen Claire Babaran Aris
Torrance,United States
Summary
Professional in logistics coordination, bringing valuable experience in dispatch operations. Known for optimizing workflow and improving operational efficiency. Highly reliable with strong emphasis on teamwork and adaptability to changing needs, proficient in communication and problem-solving.
Overview
10
years of professional experience
Work History
Sal's Plumbing
Dispatch Coordinator
11.2023 - Current
Job overview
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Assigned drivers to appropriate routes based on customer needs.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
The Halal Guys Inc.
Shift Team Lead
03.2018 - 12.2022
Job overview
- Provided leadership and direction to shift personnel in order to complete assigned tasks efficiently.
- Addressed customer complaints promptly and professionally in order to maintain good customer relations.
- Assigned work duties based on individual strengths and weaknesses of each employee.
- Identified opportunities for process improvements through analysis of operational metrics such as cycle times and costs per unit produced.
- Resolved conflicts between employees in a professional manner while maintaining fairness among all parties involved.
- Trained new team members on their roles and responsibilities within the department.
Greco's World
LEVEL 2B OTA Fieldwork
05.2022 - 07.2022
Job overview
- Assisted in implementing therapeutic activities tailored to individual patient needs.
- Collaborated with occupational therapists to develop and modify treatment plans.
- Conducted patient assessments to monitor progress and adapt interventions accordingly.
- Educated patients and families on strategies for daily living skills improvement.
- Community Based Pediatric: saw a caseload of roughly seven patients per day, and directly assist occupational therapist and assistants with treatment sessions.
- Developed and implemented holistic treatment plans applicable to each patient, and educated family members and caregivers about short term goals and therapy.
- Documented detailed SOAP notes for each patients and their specific needs, and assisted with assessments alongside occupational therapist.
Anaheim Healthcare Center
LEVEL 2A OTA Fieldwork
03.2022 - 05.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Skilled Nursing: assisted a caseload of eight patients, and aided therapists with interventions and treatment planning.
- Taught patients about functional mobility and ambulatory devices, performed patient transfers, and trained in wheelchair mobility.
- Ensure patient safety at all times, and applied appropriate treatment for patient's level of cognition and perception.
GENTLE HANDS HOME HEALTH, LLC
Patient Care Coordinator
11.2017 - 02.2018
Job overview
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
EXCELL HOME HEALTH CARE LLC
Patient Care Coordinator
03.2015 - 11.2017
Job overview
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
Education
Stanbridge University
Associate of Science - AS in Occupational Therapy/Therapist from Occupational Therapy Assistance
02-2022
Skills
- Manage all team members
- Cashiers
- Oversee business assessments
- Process money orders
- Catering requests
- Schedule Coordination
- Dispatch Recordkeeping
- Work Crew Dispatch
- Decision-Making
- Organizational Skills
- Excellent Communication
- Active Listening
- Calendar and Scheduling Software
- Microsoft Office
- Professionalism
- Continuous Improvement
- Adaptability and Flexibility
- Schedule Management
- Customer Service
- Relaxation techniques
- Activity analysis
- Clinical reasoning
- Professional ethics
- Community resources
- Quality improvement
- Motor skills development
References
References available upon request.
Timeline
Dispatch Coordinator
Sal's Plumbing
11.2023 - Current
LEVEL 2B OTA Fieldwork
Greco's World
05.2022 - 07.2022
LEVEL 2A OTA Fieldwork
Anaheim Healthcare Center
03.2022 - 05.2022
Shift Team Lead
The Halal Guys Inc.
03.2018 - 12.2022
Patient Care Coordinator
GENTLE HANDS HOME HEALTH, LLC
11.2017 - 02.2018
Patient Care Coordinator
EXCELL HOME HEALTH CARE LLC
03.2015 - 11.2017
Stanbridge University
Associate of Science - AS in Occupational Therapy/Therapist from Occupational Therapy Assistance
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