JAYLEN HALL
Greensboro,NC
Summary
Dynamic Front Desk Associate and Night Auditor at Hampton by Hilton, adept at enhancing guest experiences through exceptional customer service and effective problem-solving. Proficient in data reporting and Microsoft Office, I consistently streamline operations and improve efficiency, ensuring accurate audits and documentation while fostering teamwork and communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Associate / Night Auditor
Hampton by Hilton
05.2025 - Current
- Manage guest check-in and check-out processes during daytime and overnight shifts
- Provide professional customer service while resolving guest concerns efficiently
- Conducted nightly audits and recorded operational data for accurate financial reporting
- Maintained accurate documentation and submitted structured nightly audit reports to ensure compliance
- Monitored hotel occupancy, room rates, and revenue data to inform pricing strategies
- Support smooth hotel operations through attention to detail and multitasking
Nonprofit Social Media & Outreach Lead
Chosen Path Foundation
Greensboro, North Carolina
11.2025 - 02.2026
- Executed social media strategy that elevated engagement and visibility
- Analyzed audience behavior and content performance to improve outreach impact
- Partnered with team members to enhance community awareness and boost participation
- Assisted in organizing meal programs aimed at helping homeless individuals
- Developed leadership, communication, and organizational skills through community service
Education
Bachelor of Science - Industrial and Systems Engineering
North Carolina Agricultural And Technical State University
1601 E Market St01-2028
Skills
- Front desk operations
- Customer Service
- Basic Accounting
- Data Reporting
- Microsoft Office
- Google Workspace
- Analytical Thinking
- Problem Solving
- Organization
- Teamwork
- Communication
Websites
Certification
LEAP Certification, 26
Leadership And Community Involvement
Nonprofit Social Media & Outreach Lead, Supported a nonprofit initiative focused on feeding homeless communities, Led social media strategy to increase engagement and visibility, Analyzed audience behavior and content performance to improve outreach impact, Collaborated with team members to increase community awareness and participation, Developed leadership, communication, and organizational skills through community service
Timeline
Nonprofit Social Media & Outreach Lead
Chosen Path Foundation
11.2025 - 02.2026
Front Desk Associate / Night Auditor
Hampton by Hilton
05.2025 - Current
Bachelor of Science - Industrial and Systems Engineering
North Carolina Agricultural And Technical State University