Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pearl Holland

Millington,TN

Summary

Dynamic professional experienced with financial reconciliation and guest service management. Utilizes auditing skills to ensure accurate and timely financial reporting. Track record of maintaining data integrity and enhancing guest satisfaction through effective problem-solving and communication. Committed to delivering exceptional customer service and optimizing operational efficiency.


Overview

6
6
years of professional experience

Work History

Night Auditor/ Front Desk Associate II

Navy Gateway Inns and Suite
09.2022 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Ensured compliance with company policies and local regulations through meticulous record-keeping of nightly transactions.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.

Sr. Warehouse Associate II

AmerisourceBergen
07.2019 - 06.2022
  • Conducted regular audits of inventory levels, enabling adjustments as needed for optimal stock management.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Fulfilled customer requests through order fulfillment, stocking, refilling, picking and packing, and outward shipping.

Education

High School Diploma -

Carcar Academy Technical School
Carcar City, Philippines

No Degree - Hotel, Motel, And Restaurant Management

University of Cebu
Cebu, Philippines

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Account balancing
  • Customer service
  • Records management
  • Audit reporting

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Spanish
Professional Working

Timeline

Night Auditor/ Front Desk Associate II

Navy Gateway Inns and Suite
09.2022 - Current

Sr. Warehouse Associate II

AmerisourceBergen
07.2019 - 06.2022

High School Diploma -

Carcar Academy Technical School

No Degree - Hotel, Motel, And Restaurant Management

University of Cebu

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Pearl Holland