Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
1
1
year of professional experience
Work History
Customer Service Sales Representative
Staples, The Office Supply Superstore
03.2024 - Current
Increased customer satisfaction by addressing and resolving complex issues effectively.
Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Delivered superior customer service to retain existing customers and attract future customers.
Stocker/Customer Service
Walmart
12.2022 - 02.2024
As a stocker and customer service representative, I excel in maintaining organized inventory and providing exceptional customer support.
Answered customer questions and provided detailed product information.
Improved customer satisfaction by promptly locating items and providing product information.