Summary
Overview
Work History
Education
Skills
Stephanie Bailey (850) 380-6129 Thepiratefox@gmail.com
Rheannonn D'Esopo (845) 956-3983 redesopo@gmail.com
Timeline
Generic

Jaylen Jackson

Pensacola,FL

Summary

  • At Publix, I excel as a Customer Service Representative/Head Baker, mastering customer service, conflict resolution and baking related tasks. I am trusted to train employees effectively and deliver outstanding customer service. Recognized for never being late and minimal call-outs. I bring unparalleled dedication and a positive energy that enhances team dynamics and customer satisfaction. Known for providing top-notch customer support while maintaining high levels of productivity, with little to no supervision.

Overview

10
10
years of professional experience

Work History

Customer Service Representative/Head Baker

Publix
Pensacola, FL
05.2015 - Current
  • I packaged the product in a timely manner and filled the floor with the product.
  • I assisted the customer with any problems they had. For example, I would give them additional information about available products, help them find products they needed, or an appropriate substitute. I helped customers with ordering cakes.
  • I get along with all my coworkers.
  • I can bake, mix, and package products safely and quickly.
  • I train new hires at my job. I've been told by my manager that I am one of the best at training people. He said, 'I have a great way with words, and I can help people understand difficult things.'
  • I bring a fresh and positive energy to my job.
  • Reliable and predictable attendance.
  • I help people over the phone in a timely manner, while also providing premier customer service.
  • I inform my boss about the supplies we are low on. I also inform him about tasks that weren't completed by my other associates.

Education

High School Diploma -

Pine Forest High School
Pine Forest High School, 2500 Longleaf Dr, Pensacola
05-2018

Skills

  • Conflict resolution
  • Analytical Decision-Making
  • Professional telephone demeanor
  • Employee Training
  • Baking
  • Time management
  • Outstanding customer service
  • Customer focus

Stephanie Bailey (850) 380-6129 Thepiratefox@gmail.com

  • We have collaborated for over a year. My character and the value I contribute to any role. I trust her to provide an accurate description of my character.

Rheannonn D'Esopo (845) 956-3983 redesopo@gmail.com

  • We have work together for over five years. She always complement's me to our bosses. She tells me that she appreciates having me around on our busy days. Because of how fast and efficient I am.

Timeline

Customer Service Representative/Head Baker

Publix
05.2015 - Current

High School Diploma -

Pine Forest High School

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Jaylen Jackson