Jaylen Jackson
Hawthorne,CA
Summary
Dedicated barista and server with strong customer service skills. Expertise in conflict resolution and team building. Aiming to enhance customer satisfaction and operational efficiency.
Overview
1
1
Language
5
5
years of professional experience
Work History
Barista
Starbucks
Culver City, California
04.2023 - Current
- Prepared and served a variety of coffee and tea beverages, meeting customer preferences and enhancing satisfaction.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated espresso machines and coffee equipment to ensure high-quality beverage preparation.
- Handled cash transactions accurately and efficiently at the register.
Head Server
Kura Revolving Sushi Bar
Phoenix, Arizona
01.2022 - 02.2023
- Supervised dining area to ensure exceptional guest experiences and service quality.
- Trained and mentored new staff on menu offerings and service standards.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Handled customer inquiries and resolved issues promptly and professionally.
Accounts Payable Clerk
Uhaul Moving And Storage
Phoenix, Arizona
10.2022 - 01.2023
- Processed vendor invoices for timely payment and accurate record-keeping.
- Reviewed purchase orders and contracts to verify payment terms and conditions.
- Maintained financial records using accounting software for efficient data management.
- Filed and organized accounts payable documents for easy retrieval and auditing.
Education
Some College (No Degree) - Counseling Psychology
Arizona State University
Tempe, AZ08-2026
Skills
- Beverage preparation
- Cash handling
- Customer service
- Sales tracking
- Conflict resolution
- Team building
- Time management
Languages
Spanish
Limited
Timeline
Barista
Starbucks
04.2023 - Current
Accounts Payable Clerk
Uhaul Moving And Storage
10.2022 - 01.2023
Head Server
Kura Revolving Sushi Bar
01.2022 - 02.2023
Some College (No Degree) - Counseling Psychology
Arizona State University