Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jaylen Johnson

Topeka & Greater KC Area,KS

Summary

Motivated and detail-oriented business student pursuing a bachelor’s degree in business with an emphasis in Finance and Accounting. Seeking to leverage practical experience and leadership skills to secure an entry-level position in banking, financial operations, or business administration.

Overview

6
6
years of professional experience

Work History

Member Service Representative

Envista Federal Credit Union
12.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Processed account transactions accurately, ensuring proper documentation and timely processing.
  • Contributed to branch sales goals by effectively cross-selling credit union products and services.
  • Managed daily balancing tasks reducing discrepancies in accounting records while maintaining accuracy.

Athletic Department Intern

Washburn University Athletics
01.2024 - Current
  • Internship within a NCAA Division2 athletic department, duties include assisting with event logistics, including leading/coordinating media breaks
  • Ensure strict management of athletic events run of show schedule
  • Aiding with development of promotional activities and external fundraising activities for the athletic department
  • Assistance with miscellaneous projects within the athletic department

Package Handler

United Postal Service
05.2022 - 08.2022
  • Was named outbound loading MVP for second month working at plant (200+ employees).
  • Summer job.
  • Received every perfect attendance bonus during my employment.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Athletic Department Student Intern

Lee’s Summit High School Athletics
08.2021 - 08.2022
  • Provided administrative and management support for the athletics department
  • Duties included scheduling meetings and managing correspondence, managed/sorted payroll sheets for coaches and other non-salaried employees.
  • Assisted with athletics department oversight of new/renovated facilities including construction of a4-field baseball complex and a complete football stadium overhaul.
  • Handled classified information regarding student and employee payroll responsibly.

Shift Manager

Goodcents
06.2019 - 08.2021
  • Managed daily operations autonomously.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

Bachelor of Business Administration - Finance and Accounting

Washburn University
05.2026

Skills

  • Strong leadership and organizational skills
  • Customer service and communication
  • Proficient in Microsoft Office Suite
  • Integrity and handling of classified information
  • Ability to work under pressure
  • Relationship building
  • Financial transactions
  • Product recommendations
  • Sales strategy
  • Banking
  • Document processing
  • Payment processing

Accomplishments

  • Supervised team of 3-8 staff members.
  • Youngest shift manager employed by Goodcents.
  • Collaborated with multiple stakeholders in the development of complete overhaul of athletic facilities and school renovation ($90million overall).
  • Plant outbound MVP within first 2 months of being employed.
  • Received every perfect attendance bonus with UPS.
  • Perfect attendance with UPS, Goodcents, Lee's Summit High School Athletic Department Internship, Washburn Athletic Internship, Envista Credit Union.
  • Perfect attendance award for 4 years at Lee's Summit High School (0 absences, 0 tardies)

Timeline

Member Service Representative

Envista Federal Credit Union
12.2024 - Current

Athletic Department Intern

Washburn University Athletics
01.2024 - Current

Package Handler

United Postal Service
05.2022 - 08.2022

Athletic Department Student Intern

Lee’s Summit High School Athletics
08.2021 - 08.2022

Shift Manager

Goodcents
06.2019 - 08.2021

Bachelor of Business Administration - Finance and Accounting

Washburn University

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Jaylen Johnson