Jaylen Johnson
Topeka & Greater KC Area,KS
Summary
Motivated and detail-oriented business student pursuing a bachelor’s degree in business with an emphasis in Finance and Accounting. Seeking to leverage practical experience and leadership skills to secure an entry-level position in banking, financial operations, or business administration.
Overview
6
6
years of professional experience
Work History
Member Service Representative
Envista Federal Credit Union
Topeka, KS
12.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Contributed to branch sales goals by effectively cross-selling credit union products and services.
- Managed daily balancing tasks reducing discrepancies in accounting records while maintaining accuracy.
Athletic Department Intern
Washburn University Athletics
Topeka, KS
01.2024 - Current
- Internship within a NCAA Division2 athletic department, duties include assisting with event logistics, including leading/coordinating media breaks
- Ensure strict management of athletic events run of show schedule
- Aiding with development of promotional activities and external fundraising activities for the athletic department
- Assistance with miscellaneous projects within the athletic department
Package Handler
United Postal Service
Kansas City, MO
05.2022 - 08.2022
- Was named outbound loading MVP for second month working at plant (200+ employees).
- Summer job.
- Received every perfect attendance bonus during my employment.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Athletic Department Student Intern
Lee’s Summit High School Athletics
Lee’s Summit, MO
08.2021 - 08.2022
- Provided administrative and management support for the athletics department
- Duties included scheduling meetings and managing correspondence, managed/sorted payroll sheets for coaches and other non-salaried employees.
- Assisted with athletics department oversight of new/renovated facilities including construction of a4-field baseball complex and a complete football stadium overhaul.
- Handled classified information regarding student and employee payroll responsibly.
Shift Manager
Goodcents
Lee’s Summit, MO
06.2019 - 08.2021
- Managed daily operations autonomously.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Bachelor of Business Administration - Finance and Accounting
Washburn University
05.2026
Skills
- Strong leadership and organizational skills
- Customer service and communication
- Proficient in Microsoft Office Suite
- Integrity and handling of classified information
- Ability to work under pressure
- Relationship building
- Financial transactions
- Product recommendations
- Sales strategy
- Banking
- Document processing
- Payment processing
Accomplishments
- Supervised team of 3-8 staff members.
- Youngest shift manager employed by Goodcents.
- Collaborated with multiple stakeholders in the development of complete overhaul of athletic facilities and school renovation ($90million overall).
- Plant outbound MVP within first 2 months of being employed.
- Received every perfect attendance bonus with UPS.
- Perfect attendance with UPS, Goodcents, Lee's Summit High School Athletic Department Internship, Washburn Athletic Internship, Envista Credit Union.
- Perfect attendance award for 4 years at Lee's Summit High School (0 absences, 0 tardies)
Timeline
Member Service Representative
Envista Federal Credit Union
12.2024 - Current
Athletic Department Intern
Washburn University Athletics
01.2024 - Current
Package Handler
United Postal Service
05.2022 - 08.2022
Athletic Department Student Intern
Lee’s Summit High School Athletics
08.2021 - 08.2022
Shift Manager
Goodcents
06.2019 - 08.2021
Bachelor of Business Administration - Finance and Accounting
Washburn University