Jaylen Mabry
Greensboro,NC
Summary
Diligent cashier with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
McDonald's Restaurant
Greensboro, NC
06.2020 - 01.2023
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card transactions accurately and efficiently.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Balanced cash drawers at the end of each shift.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Western Guilford High School
Greensboro, NC06-2022
Bachelor of Science - Clinical Psychology
Western Carolina University
Cullowhee, NCSkills
- Product Merchandising
- Payment Collection
- Order coordination
- Cash Handling
- Customer Service
- Product Knowledge
- Cross-selling abilities
- Positive and professional
- Cash Management
- Customer Complaint Resolution
- Data Entry
- Microsoft Word
References
References available upon request.
Timeline
Customer Service Cashier
McDonald's Restaurant
06.2020 - 01.2023
High School Diploma -
Western Guilford High School
Bachelor of Science - Clinical Psychology
Western Carolina University