Jaylen Michael Madden

• Displayed positive, professional and empathetic tone to deliver consistently superior service.
• Answer incoming calls, chat messages and email communications to handle servicing issues.
• Completed high volume of inbound and outbound calls within deadlines.
• Collect client documents for loan officer

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Helped Organize group efforts to restore windows in old administration buildings on Tuskegee's campus
• 
  

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Maintained knowledge of current promotions, sales, and policies to effectively communicate with customers.

.

Door to door sales in high income neighborhoods

Managing customer appointments through CRM

• Worked with servers to address guest needs.
• Retrieved additional condiments, napkins and drink refills for patrons.
• Delivered food from kitchen to dining room tables to assist wait staff during peak hours.
• Confirmed order accuracy with chefs prior to leaving kitchen area.
• Also Taking table Guest Complaints.