Jaylen Thomas
Oklahoma City,OK
Summary
Proven track record in enhancing customer satisfaction at Chuck E. Cheese's through expert cash handling and exceptional customer service. Demonstrated ability to manage high-pressure situations with patience and empathy, leading to a significant improvement in customer experience. Skilled in POS operations and team leadership, consistently prioritizing efficiency and integrity.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Chuck E. Cheese's
09.2022 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
High School Diploma -
Yukon High School
Yukon, OK05.2024
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash handling and management
- Written and verbal communication
- Basic Math Competence
- Product restocking
- POS system operations
- Guest inquiries
- Inventory Control
- Sales expertise
- Reports and documents
- Team Leadership
Timeline
Customer Service Cashier
Chuck E. Cheese's
09.2022 - 05.2024
High School Diploma -
Yukon High School
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