Jaylene Dera
Baldwin Park,CA
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Skilled in strategic planning and financial management, I fostered strong relationships and resolved conflicts effectively. Committed to creating a safe environment, I prioritize reliability and communication to enhance team performance and customer satisfaction.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
11.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Babysitter
Family Members
2020 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children.
- Planned fun outings and educational activities to keep children entertained.
- Monitored children's activities to verify safety and wellbeing.
- Prepared healthy, age-appropriate snacks and meals.
Volunteer
Esther Snyder Community Center
04.2022 - 04.2022
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
Education
Baldwin Park High School
Baldwin Park, CASkills
- Marketing
- Clear communication
- Customer service
- Team leadership
- Strategic planning
- Work prioritization
- Financial management
- Routine management
- Behavior monitoring
- Reliability
- Childcare
- Certified in first aid and CPR
Certification
- CM - Certified Manager Certification
- CPR Certification
- Serve Safe Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Manager
McDonald's
11.2024 - Current
Volunteer
Esther Snyder Community Center
04.2022 - 04.2022
Babysitter
Family Members
2020 - Current
Baldwin Park High School