Jaylene Hall
Open To Relocation
Summary
Resourceful and innovative Instructional and User Experience Designer with experience in e-learning, curriculum, and application development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs and applications that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
4
4
years of professional experience
Work History
Instructional Designer
Asurion
10.2022 - Current
- Utilizes a unique blend of UX and Instructional Design expertise to develop comprehensive courses and applications tailored for Fortune 500 companies.
- Guides the Instructional Design Department on UX best practices through presentations, workshops, and one-on-one meetings
- Designs engaging Computer-Based Trainings (CBTs), Instructor-Led Trainings (ILTs), and interactive prototypes using cutting-edge tools.
- Enhances e-learning experience by designing interactive and engaging instructional materials.
- Optimizes learning outcomes by aligning instructional objectives with business goals and performance metrics.
User Experience Designer
Freelance
08.2019 - 03.2023
- Enhanced user experience by designing intuitive navigation and visually engaging interfaces.
- Developed responsive designs to ensure optimal performance on various devices and platforms.
- Created detailed wireframes and prototypes to guide development team in building high-quality applications.
Social Media Marketing Specialist
Conversion Interactive Agency
08.2021 - 10.2022
- Boosted brand awareness by designing and implementing effective social media marketing strategies.
- Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
- Optimized paid ad campaigns for maximum ROI, closely monitoring performance metrics and adjusting as needed.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
Education
User Experience Design Certification -
Google; Coursera
03.2021
Bachelor of Arts - Business Administration And Management
Belmont University
08.2020
Skills
- Learning Strategies
- Industry Best Practices
- Training Program Development
- User Experience Design
- Curriculum Design
- Software Knowledge: Figma, Adobe XD, Adobe Firefly, Articulate 360, Microsoft PowerPoint
Accomplishments
- Developed a sales flow application to support the advancement of 5G and Fios technology in the US and Philippines.
- Created a company-wide character training simulator for effective training purposes.
- Conducted and presented research of the most effective methods for training company employees that led to achieving the sales goals for the year.
- Designed over 20 advanced e-learning courses in 2023.
Timeline
Instructional Designer
Asurion
10.2022 - Current
Social Media Marketing Specialist
Conversion Interactive Agency
08.2021 - 10.2022
User Experience Designer
Freelance
08.2019 - 03.2023
User Experience Design Certification -
Google; Coursera
Bachelor of Arts - Business Administration And Management
Belmont University
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