Jaylene Quiroz
Goodyear,AZ
Summary
Reliable Keyholder Manager with background in retail management and customer service. Managed store operations, including opening/closing procedures, inventory control and staff supervision. Exhibited strong leadership skills, problem-solving abilities and commitment to achieving store goals. Previous work showed positive influence on team performance and customer satisfaction levels.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Keyholder Manager - Men’s Dept.
Boot Barn
Avondale, Arizona
10.2025 - Current
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Managed daily store operations and maintained visual merchandising standards.
- Trained new staff on store policies and customer service techniques.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Associate
Boot Barn
Avondale, Arizona
11.2023 - 09.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Provided product knowledge to enhance customer shopping experience.
- Processed sales transactions using POS systems accurately.
- Maintained organized displays to showcase merchandise effectively.
Education
Associate Degree - Business Administration And Management
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 03.2024 -
Skills
- Sales optimization
- Visual merchandising
- Store operations
- Product knowledge
- Staff training
- Cash handling accuracy
- Complaint resolution
- Customer service
- Strong leadership
- Effective communication
- Task delegation
- Store layout
Languages
Spanish
Native/ Bilingual
Certification
- 2023 Early Graduate
- Notary public license
- Leadership academy 2+ years
Timeline
Keyholder Manager - Men’s Dept.
Boot Barn
10.2025 - Current
Associate Degree - Business Administration And Management
Maricopa Community Colleges, Estrella Mountain Community College
03.2024 -
Sales Associate
Boot Barn
11.2023 - 09.2024