Jaylia Traylor
Franklin,TN
Summary
Dependable Phlebotomist/Esthetician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
08.2023 - Current
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Reviewed and processed requisitions for laboratory tests.
Esthetician
Massage Envy
Franklin, TN
10.2021 - 03.2022
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Phlebotomist
LabCorp
10.2020 - 08.2023
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Organized daily work based on collection priority.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Customer Service Representative
Asurion
04.2015 - 12.2019
- Responded to customer requests for products, services, and company information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Associate of Arts - Cosmetology
Empire Beauty School - Memphis, Tn
Memphis, TN11.2020
High School Diploma -
Tupelo High School
Tupelo, MS05.2014
Skills
- Certified in BLS/CPR
- HIPAA
- Order of draw
- Scheduling Software
- Team Leader
Timeline
Phlebotomist
Quest Diagnostics
08.2023 - Current
Esthetician
Massage Envy
10.2021 - 03.2022
Phlebotomist
LabCorp
10.2020 - 08.2023
Customer Service Representative
Asurion
04.2015 - 12.2019
Associate of Arts - Cosmetology
Empire Beauty School - Memphis, Tn
High School Diploma -
Tupelo High School